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Atul Gawande

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Working Effectively with Anger — The Solution Might Surprise You

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Anger seems to be all the rage these days (pun intended!), with many people in full-throated celebration of it. Rage and disdain have become acceptable expressions of anger. But are they effective?
 
The words anger, rage, and outrage are often used interchangeably but they are not the same. Anger is an emotion stemming from other emotions, including anxiety, despair, or frustration. I feel angry, for example, when something does not go as I expect and have planned for. My expectations have not been met.

Rage and the “dis- words” (disregard, disrespect, disdain), on the other hand, are expressions of anger. They are choices we make, without fully considering all of the choices available to us.
 
When we express outrage, we are choosing to shame another, and shaming rarely produces the results we want. Similarly, rage is an expression of anger that fills the space but is hard to work with. Disregard and unresponsiveness are frequently an avoidance of our own discomfort with a given situation. All of these responses are laden with judgment, usually without full knowledge and understanding of the complete picture.
 
The most effective way to deal with anger is to “look under the hood.” Examine why you feel as you do; not everyone feels the same for a given circumstance, and we all connect the dots differently. Consider your assumptions and what you do not know. Explore choices thoughtfully. In other words, work with the complexity and make intentional decisions about how to respond, keeping channels of communication open. By doing so, you are much more likely to achieve your intended aim, and also more likely to benefit from unexpected opportunities.

Many who read this post will nod and say: “Yes, that makes sense.” But mindfully attending to our emotions and responses is hard to put into practice without guidance. Coaching helps us to develop healthy and fruitful practices of reflection that lead to the outcomes we want. I have benefited enormously from the guidance of coaches and counselors over the years. We are all a work in progress, and we all benefit from coaching. (See our coaching services here, and particularly the quote by Atul Gawande.)
 
Anger is a natural emotion. How we respond to that anger is a choice. We have far more agency than we realize to modify a situation and create positive outcomes. Contact us to learn more.

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Copyright © 2019 Sharon V. Kristjanson. All rights reserved.

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